SHIPPING & RETURNS
Shipping Information
I ship my paintings worldwide via international courier. My paintings are securely packaged and insured in the event that any damages occur during delivery. Once you have updated your address in the checkout process, your delivery costs will be calculated based on your delivery location.
The packing and delivery costs are as follows:
UK —
£75 for one painting on panel, £40 extra for each additional painting
Works on paper over 36x26cm £30 for one, £15 extra for each additional work on paper
Works on paper under 35x25cm £10 for one, £5 extra for each additional work on paper.
EU - £150 for 1 painting on panel, £75 extra for each additional painting
Works on paper over 36x26cm £40 for one, £20 for each additional work
Works on paper under 35x25cm £15 for one, £8 extra for each additional work on paper.
Rest of the World — £200 for 1 painting on panel, £100 extra for each additional painting
Works on paper over 36x26cm £120 for one, £60 extra for each additional work on paper.
Works on paper under 35x25cm £30 for one, £15 extra for each additional work on paper.
Delivery time: 2 weeks
If you have opted to have your painting framed, please allow up to 4 weeks for framing in addition to the shipping time. You will receive a tracking number once your painting is received by our courier, which will keep you informed of when your painting will be delivered. Please contact me if you would like to order for a specific future date.
Framing
During the checkout, you can opt to have your painting framed. I have chosen 1 or 2 options that I believe suit the style of the painting. However it may not suit your wishes and I want you to be 100% satisfied so if you would like a customised frame I can provide a quote for a different type of frame after a discussion of what you would like so contact me directly about this. Please allow up to 4 weeks for framing. Your order will arrive with a hanging string across the back, ready to be hung. Please note, all of my oil paintings are hand-signed by me the artist, this is on the back of the canvas and is visible when framed in the inset frames without glass I have recommended when turned around. However the smaller paintings on paper or postcards, as these are signed on reverse, the signature will not be visible as the framing option is a standard closed back one. All prints except the Space Odyssey ones are signed on the front.
Returns & Exchanges
Returns are accepted within 14 days of delivery receipt if you change your mind about your purchase. Full refunds will only be granted if the artwork is returned in its original condition. Please contact me on hello@katiegoodwin.com if you wish to process a return.